Scrubs and Beyond

I Need Help

Can I place an order over the phone?

I never got a confirmation email, how do I know if my order went through?

Can I change or cancel my order?

🩼 General Help

What shipping methods are available to me?

Does S&B ship internationally?

Can I ship to a PO Box?

How can I track my order?

How long will my order take to get to me?

I only received half of my order - where's the rest?

I entered an incorrect shipping address on my order - can I change it?

Will I be charged sales tax?

📦 Shipping

What is your return/exchange policy?

How do I return items?

How much does it cost to return?

What if I lost my receipt?

I received the wrong/defective items - what should I do?

How long will it take to receive my refund?

Are there any items that I cannot return?

How do I check the status of my return?

Can I ship two different returns in one box?

🔙 Returns

How can I check item availability?

What if my size is out of stock?

What sizes do you carry?

How do I know if the same color will match across brands?

I want to ask questions about a product before placing an order. How do I find more information about the item?

How do I care for my Scrubs apparel?

Computer Monitor Color Accuracy –

👚 Product

Do you offer embroidery?

What items can I get embroidered?

What if I need help with my embroidery order?

What if my embroidery item does not fit?

Do promotional offers apply to embroidery costs?

What text colors and fonts are available?

Will I be able to preview my embroidery selections before submitting an order?

🪡 Embroidery

Does S&B have gift cards?

Can I send a gift card electronically?

Can I track my gift card?

How much can I put on a gift card?

Can I add a message to my gift card?

Gift Cards

How do I use coupons/promo codes?

I get a discount through my employer/school - can I use that discount online?

Why isn't my discount/promotion working?

Coupons

How can I get a free catalog?

Catalog

How do I sign up for promotional emails?

How do I unsubscribe from promotional emails?

How do I create an account?

What if I forget my password?

I am having trouble signing into my account - who can I contact?

How do I sign up to receive SMS messages?

My Account & Email Preferences

Do you have any rewards programs?

What is Beyond Rewards?

What is Scrubs Club?

How do I sign up for rewards programs?

Does it cost anything to begin earning points?

How do I earn/redeem my Beyond Rewards points?

How do I earn/redeem my Scrubs Club Rewards points?

Rewards and Loyalty

How do I place a group order?

Is there a minimum for group orders?

Can I get all of my group order items embroidered?

Is there special pricing for group orders?

What is the return/exchange policy on group orders?

How long will my group order take to ship?

Can I get a sample of styles for my team to try?

Talk to me about sizing, how will we get this right?

Group Ordering

TRACK ORDER

RETURN ORDER

If you are logged in, click this link to track your order. If you checked out as a guest, you can use this link to enter your order number and track your order.

<p>If you are logged in, <a href="https://www.scrubsandbeyond.com/sales/guest/form/">click this link</a> to track your order. If you checked out as a guest, you can use <a href="https://www.scrubsandbeyond.com/sales/guest/form/">this link</a> to enter your order number and track your order.&#xA0;</p>

To return your order, click this link. From there you'll have options to start an in store return, or return via mail through our return partner, Narvar.

<p>To return your order, <a href="https://returns.narvar.com/scrubsandbeyond/returns">click this link</a>. From there you&apos;ll have options to start an in store return, or return via mail through our return partner, Narvar.</p>

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